frequently asked questions

About Michelin simix Datasets

Can more than one person use the dataset?

When you buy a dataset, we create a license for you. The duration of this license depends on the acquisition mode you have chosen. Your license to use the files is attached to one user ID. This means that only one user can use a dataset. /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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What types of software are datasets compatible with?

We guarantee the compatibility of our datasets with the most popular simulation software.

We guarantee the compatibility of our datasets with the most popular simulation software. /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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Can I test a dataset before making a purchase or committing to an acquisition mode?

We'll provide you with a free dataset sample so you can test the product before you buying. You can request a sample by contacting our sales team.

We'll provide you with a free dataset sample so you can test the product before you buying. You can request a sample by <a href="https://chassis-simulation-datasets.michelin.com/contact-simix"> contacting our sales team.</a> /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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How to set up a dataset in my software tool?

It's as simple as downloading your dataset package and uploading the model to the software you're using. Watch our demonstration video.

It's as simple as downloading your dataset package and uploading the model to the software you're using. <a href="https://chassis-simulation-datasets.michelin.com/index.php?controller=demo"> Watch our demonstration video.</a> /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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Purchasing a Dataset

Why is there a lead time in obtaining files?

Our teams of engineers are constantly working on the creation and updating of datasets in order to provide you all the Michelin know-how. This lead time enables us to control our products and certify an optimal quality level that matches our expertise. /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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In the catalog section, what do you mean by "Complete vehicle" and "other component"?

“Complete vehicle” gathers datasets for both general and specialized expert data on various vehicles. “Other components” is the category where you will be able to find many more datasets and tools to feed your simulation chain. This last part are still in construction and will be expanded over time. /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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How do I access the catalog with dataset prices?

To access the catalogue with prices you need to create an account on our SiMiX marketplace platform. A member of our team will then validate your account, allowing you to view the entire catalog with all the information you need to make a purchase. Ready for the SiMiX experience? <a href="https://chassis-simulation-datasets.michelin.com/registration"> Register now to power up your design projects.</a>. /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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How do I recharge my wallet?

To recharge your wallet, you need to send us a purchase order with the credit amount needed. Then, the SIMIX team will validate it shortly. After receiving your PO, we will credit your wallet within 48 hours and you will receive an invoice at the same time for the payment. <a href="https://chassis-simulation-datasets.michelin.com/module/simixcore/mycredit"> Get ready to buy your datasets, go set up your wallet.</a>. /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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How will I be notified and receive my dataset after purchase?

After purchasing online on our platform, you will be notified by email when your dataset is ready for download. You can then go to your SiMiX account to download the installation package and the documentation we provide to enable you to play the dataset in your simulation software. /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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Where can I find my quote and invoice?

You can find your quote and invoice directly in your SiMiX account in the "Order history and details" tab.

You can find your quote and invoice directly in your SiMiX account in the "Order history and details" tab. /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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What is a “Custom request”? How do I make it?

If you did not find what you are looking for, the “Custom request” allows you to reach out our team of engineers for personalized the parameter of the dataset matching your exact need. You can do a request directly in the filter banner by clicking on the button “Custom request” dedicated to that. Then, you can fill in the form to provide all the details needed for our team of Michelin experts in order to analyze your request.

Acquisition Plans

How do I choose the right purchase plan for my needs?

If you have any doubts about our purchase plans, we recommend you to schedule an appointment with a member of our sales team to clarify your needs and propose the most suitable solution. <a href="https://chassis-simulation-datasets.michelin.com/module/simixcore/Subscription"> Let's book a slot with a member of our sales team</a> /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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How do I renew a dataset lease?

The duration of dataset acquisition depends on your acquisition mode. It is fixed at one year, but can be shortened or extended as you wish. If you need any support about it, don’t hesitate to <a href="https://chassis-simulation-datasets.michelin.com/contact-simix"> contact our sales team.</a> /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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Can I change my purchase plan from rental to subscription and vice versa?

Indeed, it's possible. We recommend that you contact the sales team to make the change. Please schedule an appointment in our Calendly here.

Indeed, it's possible. We recommend that you contact the sales team to make the change. <a href="https://chassis-simulation-datasets.michelin.com/module/simixcore/Subscription"> Please schedule an appointment in our Calendly here.</a> /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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Can I stop my subscription before the one-year period is up?

Indeed, you can stop your subscription whenever you want. To do so, please contact our sales team here.

Indeed, you can stop your subscription whenever you want. To do so, <a href="https://chassis-simulation-datasets.michelin.com/contact-simix"> please contact our sales team here.</a> /var/www/html/var/cache/dev/smarty/compile/SiMixlayouts_layout_full_width_tpl/e6/9d/70/e69d7050815405fd9a1fa161c396759f267841ec_2.file.faq.tpl.php on line 105
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